Auraxsnest Refund and Return Policy

Effective Date: January 17, 2025

At Auraxsnest, customer satisfaction is our top priority. If you’re not completely satisfied with your purchase, we’re here to help. This Refund and Return Policy outlines the terms and procedures for returning products and requesting refunds. By purchasing from Auraxsnest, you agree to the terms detailed below.

1. Eligibility for Returns

We accept returns for most products within 30 days of delivery under the following conditions:

  • The item must be unused, undamaged, and in its original packaging.
  • Proof of purchase, such as an order confirmation or receipt, is required.
  • Items marked as “Final Sale” or “Non-Returnable” are not eligible for returns.

2. Non-Returnable Items

Certain products are not eligible for returns or refunds, including:

  • Gift cards
  • Digital or downloadable products
  • Items labeled as “Final Sale”

3. How to Initiate a Return

To start the return process:

  1. Contact our customer service team at Contact@auraxsnest.com or call (937) 375-5961 with your order number and reason for the return.
  2. You will receive a Return Authorization (RA) number and instructions for shipping the item back.
  3. Ship the item to the address provided. Customers are responsible for return shipping costs unless the return is due to an error or defect on our part.

4. Refund Policy

Refunds are issued under the following terms:

  • Refunds will be processed within 5–7 business days after the returned item is received and inspected.
  • Refunds will be issued to the original payment method used during checkout.
  • Shipping fees are non-refundable unless the return is due to an error or defect by Auraxsnest.

If the item does not meet the return eligibility requirements, we will notify you and provide options for resolution.

5. Exchanges

We offer exchanges for defective or incorrect items. To request an exchange, follow the return process, and we will ship a replacement after receiving the returned product.

6. Damaged or Defective Items

If your order arrives damaged or defective:

  • Notify us within 7 days of delivery.
  • Provide photos of the damaged or defective item and its packaging.
  • We will arrange for a replacement or issue a refund at no additional cost.

7. Lost or Missing Refunds

If you have not received your refund after 7 business days:

  • Check with your bank or payment provider, as processing times may vary.
  • Contact us at Contact@auraxsnest.com for assistance.

8. Responsibility for Return Shipping Costs

  • Customers are responsible for the cost of return shipping unless the return is due to an error or defect on our part.
  • For defective or damaged items, Auraxsnest will cover return shipping costs.

9. Compliance with Google AdSense Policies

Auraxsnest adheres to Google AdSense policies, ensuring transparency and compliance with all applicable standards. Our Refund and Return Policy is designed to provide clarity and protect customer rights.

10. Changes to This Policy

Auraxsnest reserves the right to update this Refund and Return Policy at any time. Any changes will be posted on this page, and the “Effective Date” will reflect the latest revision. We encourage customers to review this policy periodically for updates.

Contact Us

If you have questions or concerns about this Refund and Return Policy, please contact us:

Thank you for choosing Auraxsnest. Your satisfaction is our priority, and we are committed to providing the best possible shopping experience. Visit us online at Auraxsnest to explore our innovative health tracking tools and yoga equipment!